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At TechHavenes, we are committed to making the order fulfillment and delivery process as convenient as possible. This Shipping Policy explains how we handle orders, prepare products for delivery, and communicate with customers throughout the shipping process.
Once an order is placed through our website, our team reviews the order details and begins the preparation process.
We may contact you using the information provided with your order to confirm your details when necessary. Please ensure that your name, phone number, and delivery address are accurate when placing an order.
TechHavenes offers Cash on Delivery (COD) as a payment option. Payment is collected when the order is delivered according to the applicable delivery arrangements.
Customers are responsible for providing accurate contact and delivery information to help ensure successful order fulfillment.
After placing an order, customers may receive an order confirmation or other communication regarding their purchase.
If we need additional information to process an order, we may contact the customer using the provided contact details.
We take reasonable care when preparing products for delivery. Items are packaged appropriately to help protect them during handling and transportation.
Customers are encouraged to inspect their package and product upon delivery and contact us promptly if an item appears damaged or incorrect.
Orders are delivered to the address provided by the customer during checkout. Customers should ensure that the delivery address, phone number, and other relevant information are complete and accurate.
If delivery cannot be completed because of incorrect or incomplete information, the customer may be contacted to confirm the correct details.
If you need to update information associated with an order, please contact us as soon as possible at [email protected].
We will make reasonable efforts to accommodate changes before an order has been processed or dispatched, but changes may not always be possible once processing has begun.
If your package arrives visibly damaged, please inspect the contents and contact us as soon as possible.
For products that are damaged, defective, or incorrect, please refer to our Refund & Return Policy and contact us at [email protected] with your order details and supporting photographs where applicable.
If you experience an issue with your delivery or believe your order has not been delivered correctly, please contact [email protected].
We will review the order information and assist you with the appropriate next steps.
If you have questions about our shipping and delivery practices, please contact:
TechHavenes
Email: [email protected]
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